100% Fraud Protection for:
100% Fraud Protection for: |
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Use your Visa card to shop online, in a store, or anywhere, and you're protected from unauthorized use of your card or account information. With Visa's Zero Liability policy*, your liability for unauthorized transactions is $0—you pay nothing! Visa takes online security very seriously so that you can focus on your shopping.
Visa's Zero Liability policy means 100% protection for you. Visa's enhanced policy guarantees maximum protection against fraud. You now have complete liability protection for all of your card transactions that take place on the Visa system. Should someone steal your card number while you're shopping, online or off, you pay nothing for their fraudulent activity. If you notice fraudulent activity on your card, promptly contact your financial institution to report it. It is important to continually monitor your monthly statement to identify any unauthorized transactions.**
.. and is a great improvement on the previous policy. The former policy required that you report fraudulent activity within two business days of discovery. After this two-day period, you could be held responsible for up to $50 of the unauthorized charges. With the new Zero Liability policy, you're no longer required to report fraudulent activity within two days and you're not responsible for any fraudulent transactions made over the Visa network.
The Zero Liability policy covers all Visa credit and debit card transactions processed over the Visa network—online or off. The only transactions not covered under the Zero Liability policy are commercial card, ATM, and non-Visa-branded PIN transactions.
For transactions on other networks, the liability decision is left to the financial institution that issued your card. The Issuer has the option of extending the same protections afforded by Visa's Zero Liability policy.
Visa's cardholder protection policy requires all financial institutions issuing Visa products to extend provisional credit for losses from unauthorized card use within five business days of notification of the loss. However, many major financial institutions affiliated with Visa will issue provisional credit even earlier—within 24 to 48 hours after the loss is reported.
Visa takes online security very seriously so that you can shop safely on the Internet. With the support of Member banks, Visa has invested millions of dollars in building a secure payment system. Visa works with law enforcement and technology companies to stay one step ahead of criminals.
As a result of these efforts, fraud as a percentage of our total volume has actually declined over time. In the early 1990s, fraud accounted for about 0.15 percent of total Visa transaction volume; today it's a mere 0.06 percent—that's less than 1/13 of one percent.
With Zero Liability, Visa continues to lead the card payment industry in consumer protection. Although card fraud is extremely rare and getting even rarer, Visa's policy eliminates any risk you face shopping online or off.
Visa has highly sophisticated fraud-screening solutions in place, and works with technology companies every day to enhance them. Field merchants also receive training from Visa on fraud protection.
Visa also mandates cardholder verification codes on the back of cards to help merchants match cards used for purchases with their authorized cardholders. Visa card Issuers should have these codes on all newly issued Visa cards as of 2001. Visa's address verification service also helps merchants screen card-not-present transactions.
Regardless of where you shop, enjoy the comfort of knowing you're protected with Visa.
*Covers U.S.-issued cards only. Visa's Zero Liability policy does not apply to commercial card or ATM transactions, or to PIN transactions not processed by Visa. See your Cardholder Agreement for more details.
**Cardholders should always regularly check their monthly statements for transaction accuracy. Financial institutions may impose greater liability on the cardholder if the financial institution reasonably determines that the unauthorized transaction was caused by the gross negligence or fraudulent action of the cardholder — which may include your delay for an unreasonable time in reporting unauthorized transactions.
Taken from: http://www.usa.visa.com/personal/secure_with_visa/zero_liability.html?it=h2_/index.html
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Have peace of mind knowing you won't be responsible for unauthorized
purchases.
Receive the benefit of not being liable in the event of the
unauthorized use of your U.S.-issued MasterCard. As a MasterCard
cardholder, coverage extends to purchases made in a store,
over the telephone, or on the Web.
If you suspect unauthorized activity on your account, stop using your card and contact the bank that issued your MasterCard card as soon as possible.
*Does not apply to MasterCard-branded card issued to an entity other than a natural person; primarily for business, commercial, or agricultural purposes; or outside of the U.S. region.
Taken from: http://www.mastercard.com/
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The Canadian Council of Better Business Bureaus (CCBBB) is located in Ottawa, Ontario, Canada, and is the governing body of the 14 Better Business Bureaus across Canada. Its mission is to promote and foster the highest ethical relationship between businesses and the public through voluntary self-regulation, consumer and business education, and service excellence. The fourteen Canadian Better Business Bureaus (BBBs) are located in the following cities from coast to coast: Victoria, Vancouver, Calgary, Edmonton, Regina, Winnipeg, Windsor, London, Kitchener, Hamilton, Ottawa/Gatineau, Montreal, Halifax, and St. John's. In addition, one hundred and forty-five Better Business Bureaus serve the United States of America including the 50 States and the Commonwealth of Puerto Rico.
BBBOnLine, and the BBB torch, BBBOnLine and BBB CARE logos are federally registered service marks owned by the Council of Better Business Bureaus, Inc. These marks may be used, with certain restrictions, by Better Business Bureaus and eligible companies participating in Better Business Bureau programs under a license agreement. It is CBBB and CCBBB policy to take action against all unauthorized use of their marks.
Taken from: http://www.canadiancouncilbbb.ca/
